About Us

Our Mission Statement

At Pro Audio Video, your relationship with us beings the moment that we first interact with each other. We are here to make your life better. We do not simply sell high-quality, best-in-class audio & video equipment, but we are an educational-based, production company, with an unrelenting mission to bring higher-quality entertainment to the world.

At Pro, every single thing we do is guided by our core company values:

• A Commitment to Excellence: whether it be our response times, professionalism, friendly service, or website design; At Pro, we hold ourselves to the highest standards. 
• Leadership: We encourage every member of our team to take ownership of their decisions and forge their own paths. Here, we train and grow leaders, not employees.
• Embrace Discomfort: We encourage our team to learn and try new things that they have never done before. After learning, our team members are encouraged to implement the things they have learned within the business. We encourage them to relentlessly believe in themselves and what they are capable of achieving.
• Execute With Speed: We solve issues promptly, swiftly, and methodically. Whenever issues inevitably arise, our team will be there to solve them. 
• Constant Improvement: At Pro, we encourage our team to never settle. Every member of our team should constantly be aiming to become a better version of themselves in all aspects of life.  

Responsibility #1: Our Customers

At Pro, our first responsibility is to our customers. We are committed to providing an exceptional customer experience from our first interaction through product fulfillment. We ensure all of our products are of the highest quality, with a clear focus on providing you with the best there is within each of our categories.

Responsibility #2: Our Employees

Our next responsibility is to our employees. We respect your individual decisions and preferences, reward you for your loyalty and effort, and provide you with opportunities to grow and better yourself on a daily basis. Professional development is what we live by. We aim to provide fair and above-average compensation, and we pride ourselves on rewarding the success of the team rather than putting pressure only on individual results.

We invite all employees to share suggestions, so we can improve as a meritocracy and as a brand. We provide our employees with excellent paid time off and insurance policies. Our aim is to always treat you as the first-class individual that you are. 

Responsibility #3: Our Brand Partners

Our next responsibility is to our brand partners. We strive to promote your products and services ethically, effectively, and in alignment with our core values. We pride ourselves in being prompt and organized with our order submission processes, and work expediently to resolve any order-related issues that arise immediately. We are quick to respond, professional, and courteous in all supplier-related interactions.

Responsibility #4: The Global Community

Lastly, we have a responsibility to the global community at large. Everyone who works at Pro has a duty and obligation to chase their highest potential as a human being and to become the best version of themselves. Doing this will allow our team to spread a positive influence to everybody who comes into contact with us. Pro team members are professional, respectful, hard working, and excellent at what they do. Our goal is that every person who comes in contact with Pro feels that their day is better from the interaction.

We look forward to serving you.

Our Core Values

Meritocracy: We ensure that everyone in our organization has a voice. If you think there is a better way to do something, we want to hear it. But, you must have a good reason and be willing to back up your opinion with logic and evidence. Any rewards we provide - promotions, raises, growth opportunities, etc. are all based upon merit and who deserves it.  

A Commitment to Excellence: In everything that we do, we aim to perform at the highest level and to provide our customers with an incredible experience. With our responsiveness, available hours, and creative problem-solving, we do all that we can to put your needs at the forefront. Whenever problems arise, we are creative, and fast in executing upon solutions. Because of this, we ask our customers to be understanding of whatever situation has arisen, and to treat our employees with respect no matter what. If you are not willing to treat our employees with respect, please find another company to do business with. 

Leadership: We do not micro-manage our employees, they have the freedom to forge their own paths. We encourage all members of our team to be bold, confident, and to make the decision that they feel is best. This philosophy helps us to attract top talent to our company.

Boldness: We encourage our employees to make calculated bets on themselves whenever possible - whether that means expanding into a new product line or cold calling a new client, we encourage bold decision-making and striving for your highest potential.

Constant Improvement: Our team spends 10-20% of every day learning or improving a skill set - whether that be through books, courses, or any other learning resources. 

What We Offer

Pro focuses on premium production equipment - whether that be audio equipment, video equipment, or stage equipment. Our founders are passionate about production, and want to help you meet all of your performance needs. Additionally, we offer a knowledgeable team of experts, a wide selection of products, and an easy returns process to ease in your online shopping journey.

Thank You For Choosing Pro Audio Video

We are honored that you've chosen Pro for your premium audio and video needs. We will work tirelessly to provide you with a flawless experience from the moment you place your order.